Troubleshooting
Problem | What to check and do |
---|---|
The unit doesn’t charge even when I connect it to a USB AC adaptor. | Check whether the USB AC adaptor can deliver at least 5 V/2 A of power output. |
The unit doesn’t run for very long on battery power (while not supplied power from a USB AC adaptor). | The battery may have been excessively discharged. Try doing a “refresh recharge”.
How to perform a refresh recharge
|
“KATANA-MINI X” is not shown on the display of the mobile device you want to pair with this unit. However, it does appear on other mobile devices. | Cycle the power of the mobile device you want to use. |