Troubleshooting

Before you suspect a failure, please visit the following website (product support page) to browse the Knowledge Base and see if it can be resolved.

https://roland.cm/kf-20-25_om

 

Error indications

If there is something wrong with the system of this instrument, the [ģ] [ò] and [ó] [Ċ] buttons light up alternately.

How to handle errors:

  1. Turn the power off, and then on again.
  2. If you are using a USB flash drive, try the following.
    1. Remove the USB flash drive, turn off the instrument and turn it on again.
    2. Plug the USB flash drive in again.
    3. Use a different USB flash drive.
    4. Make sure the data format is SMF, WAV, or MP3.
      Ø “Songs on a USB flash drive”
    5. Check if there is free space in the USB flash drive.
    6. Format the USB flash drive.
  4. If this doesn't solve the problem, perform a factory reset.

Ø “Returning to the factory settings (factory reset)”