Troubleshooting

Are the cables correctly connected to each pad and pedal?

Check the connections.

Ø “Rear panel (connecting your equipment)”

Could the instrument be “OFF”?

Assign an instrument.

Ø “Editing Instruments (INSTRUMENT)”

Is the instrument’s “Volume” set too low?

Adjust the “Volume” of the instrument.

Ø “Editing the mixer (MIXER)”

(*1)

The layer switch (A–C) might be turned off.

Turn the layer switch on.

Ø “Layering the instruments (layer)”

Have the settings for “OUTPUT” been made correctly?

Check the settings for “OUTPUT”.

Ø “Audio output assignments (OUTPUT)”

Is the fader set too low?

Adjust the fader.

Ø “Basic operations”

Could user samples have been deleted?

If you delete the user sample that’s assigned to a pad, it no longer produces sound.

Either load the user sample once again, or assign a different instrument.

Ø “Importing and playing audio files (USER SAMPLE)”

Is the pad’s “trigger type” set correctly?

Set the pad’s “trigger type”.

Ø “Trigger settings”

Is the connection cable correctly connected to the TRIGGER IN jack or the DIGITAL TRIGGER IN port?

Check the connections.

Ø “Rear panel (connecting your equipment)”

Is the unit properly connected to other devices?

Check the connections.

Ø “Rear panel (connecting your equipment)”

Could the instrument’s volume be lowered?

Adjust the volume to an appropriate level.

Ø “Basic operations”

Could the volume of the connected amplified speaker be lowered?

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Has the audio system’s input switch been set correctly?

Check your audio system.

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Is the volume of the device connected to the MIX IN jack too low?

Adjust the volume to an appropriate level.

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Is the input volume on this unit turned down too low?

Turn the [MIX IN/Bluetooth] knob to adjust the levels appropriately.

Ø “Top panel”

Could the “Local Control” be “OFF”?

Normally, this should be set to “ON”.

(*1)

If a pad that’s connected to the DIGITAL TRIGGER IN ports is assigned to the same trigger input as the pad that connected to a TRIGGER IN jack, the pad connected to the TRIGGER IN jack does not output sound.

Disconnect the pad connection cable from the DIGITAL TRIGGER IN port.

Ø “Rear panel (connecting your equipment)”

Is the trigger input set correctly?

After connecting the pad, specify the trigger input that it will play.

Ø “Trigger settings”

Could you be using carbon or metal sticks?

Use wood or plastic sticks. Using carbon or metal sticks might make the sensors malfunction.

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Could you be using metal brushes?

Use nylon brushes. Using metal brushes might make the sensors malfunction or scratch the pad.

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Is the SD card formatted correctly?

Format the SD card on this product.

Ø “Formatting an SD card”

Are you using an SD card that’s supported on this unit?

Use an SD card that’s supported on this unit.

Ø “Side panel and front panel”

Is the sample rate and bit rate of the MP3 file, or the sample rate and quantization bit rate of the WAV file supported by this unit?

Use MP3/WAV files that the product supports.

Ø “Audio files that can be played on the V71”

Playback may be unable to keep up if you raise the playback speed of a high bit-rate of MP3.

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When using a MP3 file, it might not be possible to play back the A-B repeat region correctly.

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Is the audio file format correct?

Check the audio file format, file name, and file name extension.

Ø “Audio files that can be played on the V71”

Is the audio file in the correct location?

Check the location of the audio file.

Ø “When saving audio files from your computer to an SD card”

Could a large number of audio files be in the folder?

Keep the number of audio files in a folder to 200 or fewer.

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Is the USB cable connected correctly?

Check the connections.

Ø “Rear panel (connecting your equipment)”

Are you trying to transmit/receive three or more channels of USB audio?

You must install a USB driver to transmit or receive three or more channels of USB audio.

Install the USB driver on your computer.

Ø “Configuring the USB driver”

Are you using a cable that supports USB 2.0?

The product cannot be used with cables that support USB 3.0. Use the cable that supports USB 2.0.

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Have the settings for “Driver Mode” been made correctly?

Choose the setting that’s appropriate for your situation.

Ø “Configuring the USB driver”

Are the MIDI cables connected correctly?

Check the connections.

Ø “Rear panel (connecting your equipment)”

Is the MIDI channel set correctly?

Set the MIDI channels of the product and external MIDI device to the same setting.

(*1)

Has the note number been set properly?

Set the pad’s “NOTE NO.”.

(*1)

Check that the red and blue indicators on the DH-10 are lit. If the red and blue indicators are not lit, reconnect the USB cable.

If you still don't see any improvement, try a different USB Type-C® cable.

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When pairing, use a stick and strike the drum or cymbal fairly hard.

Also, when pairing with a cymbal, strike the edge to make pairing easier, as the sensitivity is greater.

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This may be because only the PAD2 jack has been plugged in to the WT-10.

When connecting only one pad, connect it to the PAD1 jack of the WT-10. The PAD1 jack also functions as a power switch.

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Is the drum pad or cymbal paired with the DH-10?

Pair the drum pad or cymbal with the DH-10.

Ø “Pairing the DH-10 and WT-10”

Have you configured the trigger for the drum pad or cymbal (Input Configuration)?

If the drum pad or cymbal type is not set properly, some playing techniques may not produce sound. Configure the trigger settings so that the WT-10 works properly.

Ø “Configuring the pad triggers”

When you insert a plug into the PAD1 jack of the WT-10, the indicator briefly blinks and then goes dark.

The indicator does not stay illuminated while the power is on.

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The indicator light is not designed to blink when the plug is unplugged from the PAD1 jack of the WT-10 and reinserted within 10 seconds.

In this case, the WT-10 remains powered on, and you can continue to operate it.

If the plug is unplugged for more than 20 seconds and then plugged in, the indicator blinks and then goes dark as usual.

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Replace the two alkaline batteries (AA, LR6).

The parameters that have been set remain stored on the WT-10 even after the batteries are depleted.

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Is the unit connected to the computer/smartphone via USB?

When a computer/smartphone is connected to this unit via USB, the power does not turn off automatically.

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